LB Education Services Ltd trading as Class People ("Class People", "we", "us" or "our") is committed to protecting the privacy, confidentiality and security of your personal information.

Class People is a recruitment business which provides work-finding services to schools, nurseries, colleges, educational settings and work-seekers throughout the UK. To provide these services, we need to collect, store and process personal data, including, where necessary, special category (sensitive) personal data.

This Privacy Policy explains how we collect, use, store and protect your personal information when you register with us, use our website, apply for vacancies, work through Class People or otherwise engage with our services.

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and all other applicable data protection legislation.

Information We Collect

You may provide your personal information directly to Class People through:

• Registration forms
• Job applications
• Our website
• Email correspondence
• Telephone conversations
• Video interviews
• Face-to-face meetings
• Recruitment events

We may also collect information from third parties including:

• Online job boards
• Professional networking sites
• Referees
• Previous employers
• Disclosure and Barring Service (DBS) providers
• Identity verification providers
• Educational establishments
• Publicly available professional sources

Depending on your relationship with us, we may collect:

• Name and contact details
• Date of birth
• Address history
• Employment history
• Curriculum Vitae (CV)
• Qualifications and training records
• Professional registrations
• References
• Right to Work documentation
• Identity documents
• DBS information
• Availability and work preferences
• Payroll and bank details (where applicable)
• Emergency contact details

Class People collects and processes personal data so that we can:

• Match candidates with suitable employment opportunities
• Introduce candidates to schools and educational settings
• Manage temporary, permanent and contract placements
• Carry out safeguarding and compliance checks
• Verify identity, qualifications and Right to Work
• Process payroll and related payments
• Communicate with candidates and clients
• Meet our legal and regulatory obligations
• Improve our recruitment services
• Respond to enquiries and requests

We will only process your personal data where we have a lawful basis to do so.

Lawful Basis for Processing

Depending upon the circumstances, Class People processes personal data under one or more of the following lawful bases:

• Consent
• Performance of a contract
• Compliance with a legal obligation
• Legitimate interests

Where we process special category data, we do so only where permitted under Article 9 of the UK GDPR and applicable employment and safeguarding legislation.

Sharing Your Information

To provide our recruitment services, we may share your personal information with:

• Schools, academies, nurseries and educational settings
• Local authorities
• Payroll providers
• Pension providers
• HM Revenue & Customs (HMRC)
• Disclosure and Barring Service (DBS) providers
• Identity verification providers
• Regulatory bodies where required by law

We only share information necessary for the provision of recruitment services or to meet our legal obligations.

We do not sell your personal data to third parties.

Statutory and Contractual Requirements

Certain personal information is required by law, regulatory requirements or contractual obligations.

Failure to provide requested information may mean that we are unable to:

• Register you with Class People
• Introduce you for suitable work
• Complete mandatory safeguarding checks
• Process payroll
• Continue providing recruitment services
• Website Cookies

Our website uses cookies and similar technologies to improve your browsing experience, understand how visitors use our website and help us improve our services.

Further information can be found in our separate Cookie Policy.

Telephone Calls

Telephone calls to and from Class People may be recorded for training, safeguarding, monitoring, quality assurance and compliance purposes.

Recordings are stored securely and retained only for as long as necessary in accordance with our Telephone Recording Policy.

Marketing Communications

Where permitted by law, we may occasionally contact you regarding:

• Suitable vacancies
• Recruitment updates
• Company news
• Industry information
• Events and training opportunities

You may opt out of receiving marketing communications at any time by contacting us or using the unsubscribe link included within our emails.

Data Security

We take the security of your personal information seriously.

We have implemented appropriate technical and organisational measures designed to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

Access to personal information is restricted to authorised employees and trusted service providers who require the information to perform their duties.

Data Retention

Class People retains personal information only for as long as necessary to fulfil the purposes for which it was collected and to comply with legal obligations.

Different legislation requires different retention periods.

The Conduct of Employment Agencies and Employment Businesses Regulations 2003 require us to retain work-seeker records for at least one year from:

• the date the record was created; or
• the date we last provided work-finding services.

Payroll, pension, tax and National Insurance records are retained for the periods required by HMRC and other applicable legislation.

Where processing is based upon your consent, we will retain your information only for as long as your consent remains valid. If consent is withdrawn, or expires without renewal, we will cease processing your personal data unless another lawful basis applies.

Your Rights

Under UK GDPR you have the right to:

• Be informed about how your personal data is used.
• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal information in certain circumstances.
• Request restriction of processing.
• Request the transfer of your data to another organisation where applicable.
• Object to processing based on legitimate interests.
• Not be subject solely to automated decision-making or profiling.
• Withdraw consent at any time where processing relies upon consent.

To exercise any of your rights, please contact our Compliance Team using the details below.

Complaints or Queries

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact our Compliance Team:

Telephone: 01242 898124
Email: compliance@classpeople.co.uk

If you remain dissatisfied with how your personal information has been handled, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

Class People may update this Privacy Policy from time to time to reflect changes in legislation, regulatory guidance or our business practices.